Returns


If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund.

Within 30 days from the date of receipt of the purchase (subject to the date of receipt indicated on the express form), you can log in our website and initiate return application, and send the purchase to be returned to our warehouse after receiving the system’s confirmation e-mail.(The expenses for sending to our warehouse will be paid by returner.

 

The shoes must be unworn and should be returned with all the original packaging.

Unworn Merchandise: Includes any item that is in new condition, still contains the original tags, and is in the original packaging (if any). Returns will be returned to you if the shoes exhibit any obvious signs of wear or are not in the condition in which they were received. All original packaging and materials including boxes, manuals, warranty cards, and any other materials in the original shipment must be returned with your merchandise.

 

The return of defective or incorrect merchandise that meets the guidelines listed below will also be accepted. The cost of delivering to our warehouse will be paid by beautoday.com.

Defective Merchandise: Returns for manufacturer defects will be accepted. All original packaging and materials including boxes, manuals, warranty cards,, and any other materials in the original shipment must be returned with your merchandise.

Incorrect Merchandise: Contact us or the seller via e-mail or phone if you received an item different than what was described on the website or is the wrong size, color, or style than what you ordered.

 

Upon receiving the returned purchase, the warehouse would examine it within 72 hours, after that, it would send you via e-mail confirmation, and make refundment to your payment account in 3-7 working days.

If the purchase was considered unqualified, i.e. it does not meet the return requirements, we will inform you by telephone.

 

 

Please Note:

1.If you return, the preference you enjoyed would not be returned;

2.The interval of 30 days shall start from the time the user received the purchase (subject to the time of receipt indicated on the express form) and till the time the user send it to the warehouse (subject to the time of delivery on the express form).